Administrative Assistant, CTS

The Administrative Assistant Certificate of Technical Studies program provides individuals with an understanding of office procedures and management systems.  An Administrative Assistant will be responsible for the day-to-day operations of an office as well as preparing documents for meetings, managing calendars, preparing communications, completing clerical tasks, answering phone calls, greeting visitors, distributing mail, filing paperwork, etc.

Learning Outcomes:

Recipients of the Certificate of Technical Studies in Administrative Assistant will have demonstrated:

1. understand standard office procedures and management systems.
2. apply organizational techniques related to day-to-day business operations.
3. learn to effectively communicate with personnel and visitors.
4. develop skills related to entering and organizing data.
5. practice professionalism and soft skills.

Required courses for the Certificate of Technical Studies in Administrative Assistant: