Nov 23, 2024  
2024-2025 General Catalog 
    
2024-2025 General Catalog

Customer Service Representative, CTC


Return to {$returnto_text} Return to: Programs of Study by Credential

The Career and Technical Certificate in Customer Service Representative credential is intended to help students learn how to relate to internal and external customers in the workplace.  Students will learn to understand the importance of recognizing a customer’s needs and offering solutions.  This program trains for entry level careers in retail, offices and call centers.

 

Required Courses


Total Credit Hours required for the Career and Technical Certificate in Customer Service Representative: 6


Return to {$returnto_text} Return to: Programs of Study by Credential