2024-2025 General Catalog
Division of Workforce Solutions
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Location: Building D
Phone: 318-678-6015
Staff
Don Howard, Director, Workforce Solutions
Debbie Woods, Administrative Assistant III
VISION: The vision of Workforce Solutions is a community energized and prepared for workforce and personal development, growth, and opportunity.
MISSION: The mission of Workforce Solutions is to provide excellence and innovation in talent development to benefit individuals, employers, and citizens of our region by delivering customized, relevant education and training, offering high-stakes test services, and enhancing access to employability and opportunities for career advancement.
Workforce Solutions offers the following programs and services:
- Customized Training for Employers
- Incumbent Worker Training Program
- Non-Credit Courses
- Professional Development and Job Training
- Computer Training
- Personal Enrichment (Leisure/Recreational)
- Youth
- BPCC Testing Center
- Barksdale Air Force Base National Test Center
- Credit By Examination (CLEP and DSST)
- High School Equivalency Test (HiSET)
- I-9 Verifications
- Industry-Based Certifications and Licensure Exams
- Information Technology Certifications
- National Career Readiness Certificate
- National Paper-Based and Digital Exams
- ParaPro
- Proctoring Services
- ServSafe Food Protection Manager Certification (Exam Only)
- Workforce Testing
- WorkKeys (including WorkKeys for PTA)
- Certifications, License, and Exam Preparations
- Online Programs
- Program for Successful Employment (PSE)
Policies
Registration
All Individuals must complete a Non-credit Application: https://apply.lctcs.edu/Home/NonCredit?college=BPCC
Refunds
A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.
Books and Supplies
Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.
Parking Permits
Special BPCC parking permits are given to those who register for a non-credit class.
Continuing Education Units
One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.
Instructors
Instructors for non-credit classes are subject matter experts in the content area that they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.
Customized Training for Employers
Bossier Parish Community College provides businesses with customized workforce training. Options include:
- Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites, AutoCAD
- Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.
- Customer Service Excellence: Customizable for any industry, from frontline representatives to management
- Human Resources Training for Small Businesses: Dos and don’ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics
- Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
- Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
- Safety: HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction, Fall Protection, Hazard Communication, Electrical Safety, Lock-Out/Tag-Out, PPE Compliance, Confined Space Awareness, Scaffold Safety, Hazardous Communication and Recognition, Hazardous Waste Awareness, Incident Investigation, Emergency Procedures, Trench Safety, Sit-Down and Extended Reach Forklift, Skid Steer Loader, Aerial Lift, Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging, Medic First Aid, Beginner’s Well Control Practices, H2S Safety and Respiratory Protection, Intro to Upstream Oil and Gas Exploration and Production Operations, Intro to Field Processing of Oil and Gas, Water Survival Skills, Equipment and Techniques
- Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills
Incumbent Worker Training Program
Workforce Solutions offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.
The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.
Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.
Improvements through training result in:
- Creation of new jobs,
- Retention of jobs that otherwise may have been eliminated, and
- Increase in wages for trained employees.
Who is eligible for IWTP Funds?
- Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
- Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
- Employers who exhibit a long-range commitment to employee training
Find out more at www.laworks.net OR call BPCC’s Workforce Solutions at 318-678-6105.
Non-credit Courses
Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, and other online training providers.
* Non-credit classes are offered in spring, fall and summer semesters:
- Professional Development and Job Training
- Computer Training
- Personal Enrichment
- Certifications, License, and Exam Preparations
- Online Programs
- Customized training
Non-credit programs that may be completed 100% online:
- Accounting and Income Tax in partnership with The Income Tax School
- ProTrain
- Ed2Go
- Features:
- More than 350 courses available
- Instructor facilitated
- Two lessons a week for six weeks via Internet (most courses)
- Courses begin monthly
- Tutorials and discussion groups
- Certificate of completion
- Certification prep programs
- Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
- Programs include:
- Certificate Programs
- Computers for Beginners and Software Applications
- Personal Enrichment
- Professional Development
See Program Listing for more detailed program information.
- Certified Nurse Assistant (CNA)
- Certified Professional Coder (AAPC)
- Commercial Vehicle Operations (CVO)
- Fiber Optics Technician Certifications
- Certified Fiber Optics Technician (CFOT)
- Certified Fiber Optics Specialist in Testing & Maintenance (CFOS/T)
- Certified Fiber Optics Specialist in Splicing (CFOS/S)
- Certified Fiber Optics Specialist Outside Plant (CFOS/O)
- Certified Fiber Optics Specialist in Fiber to Home (CFOS/H)
- Food Safety Certification
- NCCER (National Center for Construction Education and Research)
- NCCER Carpentry: Level 1
- NCCER Carpentry: Level 2
- Notary Public Exam Preparation
- OSHA 10 and 30 Hour Certification Construction and General Industry
- Paralegal Certificate Program
- Real Estate Pre-Licensing Education
- Private Investigator License Prep
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