Administrative Assistant, CTS

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The Administrative Assistant Certificate of Technical Studies program provides individuals with an understanding of office procedures and management systems. An Administrative Assistant will be responsible for the day-to-day operations of an office as well as preparing documents for meetings, managing calendars, preparing communications, completing clerical tasks, answering phone calls, greeting visitors, distributing mail, filing paperwork, etc.

Learning Outcomes:

Recipients of the Certificate of Technical Studies in Administrative Assistant will have demonstrated:

understand standard office procedures and management systems.
apply organizational techniques related to day-to-day business operations.
learn to effectively communicate with personnel and visitors.
develop skills related to entering and organizing data.
practice professionalism and soft skills.

Required courses for the Certificate of Technical Studies in Administrative Assistant:

First Semester

FYSE 100:First Year Student Experience Credit Hours: 3
BADM 102:Customer Service Skills Credit Hours: 3
BADM 105:General Business Administration Credit Hours: 3
BADM 110:Records and Information Mgmt Credit Hours: 3
BADM 113:Business Mathematics Credit Hours: 3
CTEC 100:Computer Concepts Credit Hours: 3

Second Semester

ACCT 205:Introduction Financial Accounting Credit Hours: 3
ACCT 212:Computerized Accounting Credit Hours: 3
BADM 112:Business English Credit Hours: 3
CTEC 145:Advanced MS Excel Credit Hours: 3
CTEC 144:Advanced MS Word Credit Hours: 3

Administrative Assistant, CTS

First Semester

Second Semester

Total Credit Hours: 33