Oct 02, 2023  
2021-2022 General Catalog Published 2/28/22 
2021-2022 General Catalog Published 2/28/22 [ARCHIVED CATALOG]

Division of Workforce Solutions

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Location:          Building D
Phone:             318-678-6015


Blaine Brun, B.S., Project Director, Louisiana Cyber Education Center
Kathy Dewitt, A.S., Program Coordinator
Sandra Harvey, M.H.S., C.W.D., Associate Vice Chancellor, Workforce Solutions
Casey Harvill, M.A., Program Manager
Mary Ann Heim, Administrative Assistant III 
Natosha Johnson, M.B.A., Program Director, BPCC@NSU
Jennifer Lawrence, Ed.D., C.W.D., Vice Chancellor, External Affairs and Chief of Staff
Zabrina Mack, B.S., Healthcare Sector Manager
Gordon Marshall, M.A., Project Director, LED/Center for Advanced Manufacturing and Engineering Technology (CAMET) Grant
Cheryl Wieser, M.A., Director, BPCC Testing Centers
Debbie Woods, Administrative Assistant III
Shelli Ulrich, B.S., Director, College Transition Programs

VISION: The vision of Workforce Solutions is a community energized and prepared for workforce and personal development, growth, and opportunity.

MISSION: The mission of Workforce Solutions is to provide excellence and innovation in talent development to benefit individuals, employers, and citizens of our region by delivering customized, relevant education and training, offering high-stakes test services, and enhancing access to employability and opportunities for career advancement.

Workforce Solutions offers the following programs and services:

  • Customized Training for Employers
  • Incumbent Worker Training Program
  • Non-Credit Courses
    • Professional Development and Job Training
    • Computer Training
    • Personal Enrichment (Leisure/Recreational)
    • Youth
  • BPCC Testing Center
    • Barksdale Air Force Base National Test Center
    • Credit By Examination (CLEP and DSST)
    • High School Equivalency Test (HiSET)
    • I-9 Verifications
    • Industry-Based Certifications and Licensure Exams
    • Information Technology Certifications
    • National Career Readiness Certificate
    • National Paper-Based and Digital Exams
    • ParaPro
    • Proctoring Services
    • ServSafe Food Protection Manager Certification (Exam Only)
    • Workforce Testing
    • WorkKeys (including WorkKeys for PTA)
  • Certifications, License, and Exam Preparations
  • Online Programs
  • Program for Successful Employment (PSE)



All Individuals must complete a Non-credit Application: https://apply.lctcs.edu/Home/NonCredit?college=BPCC


A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.

Books and Supplies

Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.

Parking Permits

Special BPCC parking permits are given to those who register for a non-credit class.

Continuing Education Units

One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.


Instructors for non-credit classes are subject matter experts in the content area that they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.

Customized Training for Employers

Bossier Parish Community College provides businesses with customized workforce training. Options include:

  • Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites, AutoCAD
  • Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.
  • Customer Service Excellence: Customizable for any industry, from frontline representatives to management
  • Human Resources Training for Small Businesses: Dos and don’ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics
  • Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
  • Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
  • Safety: HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction, Fall Protection, Hazard Communication, Electrical Safety, Lock-Out/Tag-Out, PPE Compliance, Confined Space Awareness, Scaffold Safety, Hazardous Communication and Recognition, Hazardous Waste Awareness, Incident Investigation, Emergency Procedures, Trench Safety, Sit-Down and Extended Reach Forklift, Skid Steer Loader, Aerial Lift, Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging, Medic First Aid, Beginner’s Well Control Practices, H2S Safety and Respiratory Protection, Intro to Upstream Oil and Gas Exploration and Production Operations, Intro to Field Processing of Oil and Gas, Water Survival Skills, Equipment and Techniques
  • Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills

Incumbent Worker Training Program

Workforce Solutions offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.

The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.

Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.

Improvements through training result in:

  • Creation of new jobs,
  • Retention of jobs that otherwise may have been eliminated, and
  • Increase in wages for trained employees.

Who is eligible for IWTP Funds?

  • Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
  • Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
  • Employers who exhibit a long-range commitment to employee training

Find out more at www.laworks.net OR call BPCC’s Workforce Solutions at 318-678-6105.

Non-credit Courses

Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, and other online training providers.

* Non-credit classes are offered in spring, fall and summer semesters:

  • Professional Development and Job Training
  • Computer Training
  • Personal Enrichment
  • Certifications, License, and Exam Preparations
  • Online Programs
  • Customized training

Non-credit programs that may be completed 100% online:

  • Accounting and Income Tax in partnership with The Income Tax School
  • ProTrain
  • Ed2Go
    • Features:
      • More than 350 courses available
      • Instructor facilitated
      • Two lessons a week for six weeks via Internet (most courses)
      • Courses begin monthly
      • Tutorials and discussion groups
      • Certificate of completion
      • Certification prep programs
      • Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
    • Programs include:
      • Certificate Programs
      • Computers for Beginners and Software Applications
      • Personal Enrichment
      • Professional Development

BPCC@NSU Program

OFFICE LOCATION: Northwestern State University, Kyser, Hall Room 114

PHONE: 318-357-5399


Email: njohnson@bpcc.edu or johnsonn@nsula.edu

Mission Statement
The mission of BPCC@NSU is to provide community college courses to the students of North Central Louisiana and surrounding areas who do not directly admit to a Louisiana university from high school and to prepare these students for successful admissions to a four-year institution of their choice.

Program Requirements:

  • Immunization record and/or exemption form
  • Proof of selective service registration
  • (male ages 18-25 only)
  • After completing BPCC@NSU program, students can choose to continue education at NSU, continue education at BPCC in Bossier City, or continue education at another community college or four-year institution.
  • BPCC@NSU students are required to complete developmental courses with a C or higher grade, and complete 18 college credit hours including English 101 and Math 102 with a 2.0 average. (excluding developmental grades)
  • BPCC@NSU courses are taught on the Natchitoches campus with some online courses required.

Certifications, License, and Exam Preparations

See Program Listing for more detailed program information.

  • Certified Nurse Assistant (CNA)
  • Certified Professional Coder (AAPC)
  • Commerical Vehicle Operations (CVO) 
  • Food Safety Certification
  • NCCER (National Center for Construction Education and Research)
    • NCCER Carpentry: Level 1
    • NCCER Carpentry: Level 2
  • Notary Public Exam Preparation
  • OSHA 10 and 30 Hour Certification Construction and General Industry
  • Paralegal Certificate Program
  • Real Estate Pre-Licensing Education
  • Private Investigator License Prep

BPCC Testing Center

BPCC Location
Building D-203

Barksdale Air Force Base Location
Education Building Room 101

Phone: 318-678-6002
Email: testing@bpcc.edu


Eddy Presley, Testing Coordinator 
Cheryl Wieser, Director

BPCC’s Testing Center is a high-stakes testing center that provides services for the workforce, BPCC students, students attending other colleges, individuals earning their high school equivalency test (HiSET), and members of the military. Test services include HiSET (Louisiana’s High School Equivalency Test), industry-based certifications and licensure exams, information technology certifications, I-9 verifications, credit by examination, distance education exam proctoring, and delivery of national paper-based exams.

An exam delivery fee is charged and an appointment is required for all services. For many tests, registration is through BPCC’s online registration. To schedule an appointment for these tests, go to www.bpcc.educlick Community, click Testing Center, then follow the instructions to schedule an appointment for the various tests that are offered. Appointments should be cancelled or rescheduled at least 24 hours in advance. For some tests, registration is completed and fees paid at websites provided by testing companies such as Pearson VUE, Castle/Scantron, ParaPro, and Performance Assessment Network (PAN/PSI). Find more information, email testing@bpcc.edu or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system and the instructions provided by the various testing companies.

BPCC Barksdale Air Force Base National Test Center

BPCC’s BAFB National Test Center delivers DANTES-funded CLEP and DSST exams to eligible members of the military, self-pay CLEP and DSST exams to military dependents and others with Base access, and delivery of CLEP and DSST exams to veterans and others eligible for reimbursement. Distance education exam proctoring and WorkKeys assessments are also available in the National Test Center. To register online for a DANTES-funded or self-pay CLEP or DSST exam, or to schedule a distance education proctoring exam appointment or WorkKeys assessments, go to www.bpcc.edu, click Community, click Testing Center, then follow the instructions to schedule a CLEP, DSST, Distance Education Proctoring or WorkKeys appointment. For more information email testing@bpcc.edu or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system and all instructions provided by the various testing companies.

The National Test Center is an authorized Pearson VUE Test Center. To register, go to www.pearsonvue.com/military.

High School Equivalency Test (HiSET)

HiSET is Louisiana’s high school equivalency test. It replaced the paper-based GED on January 1, 2014. At least eleven states use the HiSET exam as a high school equivalency credential. BPCC’s College Transition Program offers free classes for those who are interested in attending classes to prepare for the HiSET. For more information about HiSET classes, call 318-678-6326.

There is a paper-based version of HiSET, and there is also a computer-based version of HiSET. For more information about Louisiana’s requirements to take the HiSET exam, or to schedule an exam, contact www.hiset.ets.org or call 1-855-694-4738 for assistance. There are special requirements for testers under the age of 19. Be sure to read all information provided to make sure you understand age requirements, identification requirements, and other procedures that must be followed.  If you don’t bring the correct identification or the authorization form (required for testers under age 19), you will not be allowed to test..

Workforce Testing

Through contracts with various testing companies, BPCC’s Testing Center delivers many national industry-based certification and licensure exams. Appointments are generally made through the individual testing company. For more information, contact the BPCC Testing Center.

  • Castle/Scantron
  • Certification Partners
  • Certiport
  • Comira
  • CompTIA
  • EC Council
  • I-9 Verifications (PAN/PSI)
  • Louisiana State Licensing Board for Contractors
  • Manufacturing Skills Standards Council
  • Microsoft
  • NOCTI Business Solutions
  • ParaPro
  • Pearson VUE
  • Performance Assessment Network (PAN/PSI)
  • North American Process Technology Alliance
  • ServSafe Food Safety Manager Certification (Test Only)
  • WorkKeys

Credit by Examination

Earning credit for the knowledge you’ve gained through work or military experience, independent study, or other sources is a fast and inexpensive way for many students to complete their college degree. BPCC’s Testing Center offers credit by examination exams to BPCC students, the general public, high school students and members of the military who are eligible for DANTES-funded testing.

BPCC’s Testing Center offers many exams that are accepted at BPCC for college credit. Exams and test services include Internet and Computing Core (IC3), Microsoft Office Specialist, CompTIA, College-Level Examination Program (CLEP), DANTES Subject Standardized Test (DSST), Microsoft, Cisco, EC Council, Java, and Manufacturing Skills Standards Council, Nocti Business Solutions, and others. For complete information about credit by examination options, BPCC students should review the Prior Learning Assessment Matrix.

Proctoring Services

As a member of the Consortium of College Testing Centers (CCTC), BPCC’s Testing Center provides proctoring services for non-BPCC students according to the standards set by the National College Testing Association. We monitor testers by manual observation and through multi-camera Audio/Visual recording. Let us know if you need the following:

  • Proctoring for distance education exam
  • Proctoring for professional licensure and certification exams for individuals or groups
  • Off-campus proctoring for groups

Appointments are necessary. Students are responsible for following all instructions given by their instructor and by the BPCC’s Testing Center. A non-refundable proctor fee payable to BPCC is charged depending on the length of the proctored exam. The cost of a two-hour exam is $30. To ensure that BPCC’s Testing Center can deliver your exam within your testing window, contact the Testing Center as soon as you know that you need to schedule a proctoring appointment and discuss your proctoring needs. To ensure that your exam has arrived, contact the Testing Center at least 24 hours before your scheduled appointment to confirm that your exam has arrived.

To register online go to www.bpcc.edu, Click Community, click Testing Center, then follow the instructions to schedule a Distance Education Proctoring exam.

The Student Exam Center located in Building E Room 121 is available for BPCC students who need to have an exam proctored.  The phone number is 318-678-6346.

National Paper-Based and Digital Exams

BPCC’s Testing Center delivers national paper-based exams and digital exams on fixed test dates that are scheduled throughout the year.
Information about the Law School Admission Test is found at www.lsac.org, and information about the Graduate Record Examination Subject Tests is found at www.ets.org/gre.  

Louisiana Cyber Education Center (LACEC)

Blaine Brun, Project Director

Phone:      (318) 678-6531

Email:        BBrun@bpcc.edu


The Louisiana Cyber Education Center (LACEC) was designated in May 2019 by Governor John Bel Edwards to be housed at BPCC and is supported by state grant funding. BPCC holds several designations for cybersecurity training including: National Center of Academic Excellence in Information Assurance 2-Year Education and Louisiana Center of Workforce Excellence in Cyber Technology. Additionally, the curriculum at BPCC is bolstered by academic designations as a Cisco Academy, CompTIA Academy, and Microsoft IT Academy. Members of the BPCC Faculty are considered experts in the field and serve on committees like the Committee on National Security Systems. BPCC’s reputation in the cybersecurity field and mission to provide “innovative, accessible, and caring learning environments that advance educational goals, cultivate community partnerships, and strengthen the regional economy” positions the college to address this need in Louisiana. While BPCC has been focused on developing cybersecurity training programs since 2008, the cybersecurity need in Louisiana continues to grow at an exponential rate.

The LACEC provides in-person, online, noncredit and industry driven training statewide. Offerings include a range of cyber technology literacy classes for those non-technical professionals to advanced, hands-on simulation-labs, and a cyber-range environment for those interested in cyber technology careers. Our customized/trailer made bootcamps include a wide range of information technology concepts, including hardware components/support, operating systems, software support, network connectivity, programming, and security principles.  This provides marketable work skills for trainees or a conduit to expand skill sets needed to grow the workforce in northwest Louisiana.

Program for Successful Employment


Location     D-110


Bobbie Brown, Transition Specialist
Wardena Jenkins, Transition Coordinator
Karen Ward, Administrative Coordinator III

Through the Program for Successful Employment (PSE), Bossier Parish Community College offers vocational training for people with Significant Disabilities. While targeting student strengths and interests, PSE provides flexible and innovative instruction in the essential and technical skills needed to obtain and maintain employment. Our students are willing to learn and able to work!

Find out more information by visiting the PSE website https://www.bpcc.edu/pse.

College Transition Programs

Location: D-145

Phone: 318-678-6326


Shelli Ulrich, Director
Justin Tison, Assistant Director
Amanda Reese, Program Assistant
Karen Ward, Administrative Coordinator III
Mark Hux, English Language Services (ELS) Coordinator/English as a Second Language (ESL) Instructor
Daniel Atkinson, Instructor
Kip Lyles, Adult Education Instructor
Jacqueline McMichael, Social Sciences Instructor
Lee Anne Moore, Instructor
Linda Sandifer, Instructor
Maria Soto Torres, Instructor
Gwendolyn Vaughn, Instructor


The College Transition Programs department provides instruction, college and career readiness training, and support to local residents seeking skills and credentials for a better quality of life. The knowledge and professional skills gained within our programs enable participants to succeed in post-secondary education and in the global job market.

Find more information go to https://www.bpcc.edu/college-transition-programs.

English Language Services

This program provides instruction toward becoming more proficient in the English language so that students may be successful in the classroom, the workplace, and other social surroundings where English is used.

The ELS program at BPCC offers English classes for beginning, intermediate and advanced level students. The classes emphasize the language, culture, and study skills needed to be successful in the American college classroom and beyond.

For more information call 318-678-6104

Enrollment is each Friday, with the exception of holidays, at 8:15am and the first Wednesday of each month at 5:30pm

Sessions run every eight weeks, according to the following schedule: 
                     August-October                      January- March
                         October-December                 March-May

Find more information call 318-678-6326.

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