Jun 15, 2024  
2021-2022 General Catalog Published 2/28/22 
    
2021-2022 General Catalog Published 2/28/22 [ARCHIVED CATALOG]

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YPRO 101:NRF Customer Service Certif.


Credit Hours: Non-Credit
Lecture hours per week: 8
This professional certification shows retail employers that you know how to: 
•Learn about products or services
•Assess customer needs
•Educate customers
•Meet customer needs and provide ongoing support



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