|PHONE (CONTINUING EDUCATION):
Dr. Gayle Flowers, Ed.D., CWD, Vice Chancellor, Economic & Workforce Development
Lisa Wargo, MA, Dean, Workforce Development & Continuing Education
Cheryl Wieser, M.A., Director, BPCC Testing Centers, Division of Workforce Development & Continuing Education
Cindy Heying, M.A., Director, Program for Successful Employment, Economic & Workforce Development
Shelli Ulrich, B.S., Director, College Transition Progarms, Economic & Workforce Development
Dana Cawthorn, M.B.A., SBDC Regional Director, Northwest & Central Region, Economic & Workforce Development
Beonica Frazier, Project Director, Work-based Learning, Economic & Workforce Development
VISION: The vision of Economic and Workforce Development is a community energized and prepared for workforce and personal development, growth, and opportunity.
MISSION: The mission of Economic and Workforce Development is to provide excellence and innovation in talent development to benefit individuals, employers, and citizens of our region by delivering customized, relevant education and training, offering high-stakes test services, and enhancing access to employability and opportunities for career advancement.
Economic and Workforce Development offers the following programs:
- Customized Training for Employers
- Incumbent Worker Training Program
- Continuing Education (Non-Credit Courses) Non-Credit Courses
- Professional Development and Job Training
- Computer Training
- Personal Enrichment (Leisure/Recreational)
- BPCC Testing Center
- Barksdale Air Force Base National Test Center
- Credit By Examination (CLEP and DSST)
- High School Equivalency Test (HiSET)
- I-9 Verifications
- Industry-Based Certifications and Licensure Exams
- Information Technology Certifications
- National Career Readiness Certificate
- National Paper-Based and Digital Exams
- Proctoring Services
- ServSafe Food Protection Manager Certification (Exam Only)
- Workforce Testing
- WorkKeys (including WorkKeys for PTA)
- Certifications, License, and Exam Preparations
- Online Programs
- Program for Successful Employment (PSE)
Find more information at https://www.bpcc.edu/index.php/workforcedevelopment/.
Individuals may register:
A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.
Books and Supplies
Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.
Special BPCC parking permits are given to those who register for a non-credit class.
Continuing Education Units
One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.
Instructors for non-credit classes are people in the community who are subject matter experts in the programs they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.
Customized Training for Employers
Bossier Parish Community College provides businesses with customized workforce training. Options include:
- Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites, AutoCAD
- Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.
- Customer Service Excellence: Customizable for any industry, from frontline representatives to management
- Human Resources Training for Small Businesses: Dos and don’ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics
- Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
- Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
- Safety: OSHA 10/30 HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction, Fall Protection, Hazard Communication, Electrical Safety, Lock-Out/Tag-Out, PPE Compliance, Confined Space Awareness, Scaffold Safety, Hazardous Communication and Recognition, Hazardous Waste Awareness, Incident Investigation, Emergency Procedures, Trench Safety, Sit-Down and Extended Reach Forklift, Skid Steer Loader, Aerial Lift, Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging, Medic First Aid, Beginner’s Well Control Practices, H2S Safety and Respiratory Protection, Intro to Upstream Oil and Gas Exploration and Production Operations, Intro to Field Processing of Oil and Gas, Water Survival Skills, Equipment and Techniques
- Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills
Incumbent Worker Training Program
Bossier Parish Community College Economic and Workforce Development Division offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.
The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.
Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.
Improvements through training result in:
- Creation of new jobs,
- Retention of jobs that otherwise may have been eliminated, and
- Increase in wages for trained employees.
Who is eligible for IWTP Funds?
- Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
- Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
- Employers who exhibit a long-range commitment to employee training
Find out more at www.laworks.net OR call BPCC Economic and Workforce Development at 318-678-6105.
Find more information at https://www.bpcc.edu/index.php/workforcedevelopment-customizedtraining/
Continuing Education offers non-credit courses that address the educational, recreational, and cultural needs of the community.
Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, Banker’s Academy, American Home Inspectors Training Institute and other online training providers.
* Non-credit classes spring, fall and summer semesters:
- Professional Development and Job Training
- Computer Training
- Personal Enrichment
- Certificate programs
- Certifications, License, and Exam Preparations
- Online Programs
- Customized training
Find more information at https://www.bpcc.edu/index.php/ce/.
Certified Nurse Assistant
The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home healthcare. The program provides approximately 164 hours of instruction, including medical terminology, healthcare safety, patient care lecture, patient care studies and clinicals.
Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.
Students completing the Certified Nursing Assistant (CNA) program at Bossier Parish Community College may take challenge exams for ALHT 109 and/or BLGY 110. If students successfully complete the challenge exams, they will not be required to enroll in ALHT 109 and/or BLGY 110 to earn the Technical Competency Area in ECG/Telemetry Technician.
- High school diploma, Louisiana High School Equivalency, or pass a proficiency exam
- Required immunizations
- Proof of health insurance
- Physical examination
- Application to the program
- Background check is required for enrollment
Certified Professional Coder (AAPC)
Students will review coding guidelines for ICD-10-CM, CPT and HCPCS, medical terminology, anatomy reimbursement issues and test taking tips. This is a fast-paced course designed to help the student pass the AAPC Certified Professional Coder (outpatient) certification exam. Prerequisites: Prior medical coding coursework OR at least 2 years medical coding experience. Course textbook is included in tuition, professional coding books, AAPC membership and exam fees are not included. Textbook and/or supplies required. Exam will be held at the completion of the course.
Drone Pilot FAA Part 107 Exam Prep
Food Safety Certification
The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.
NCCER (National Center for Construction Education and Research)
NCCER (National Center for Construction Education and Research) Craft Training is offered at BPCC. NCCER is a nationally recognized, standardized craft skill training program that provides students with industry-recognized credentials and national portability of skills.
NCCER Carpentry: Level 1
Carpentry Fundamentals Level 1 Modules include Orientation to the Trade, Building Materials, Fasteners, and Adhesives, Hand and Power Tools, Introduction to Construction Drawings, Specifications, and Layout, Floor Systems, Wall Systems, Ceiling Joist and Roof Framing, Basic Stair Layout, and Introduction to Building Envelope Systems.
NCCER Carpentry: Level 2
Carpentry Level 2 Modules include Commercial Drawings, Roofing Applications, Thermal and Moisture Protection, Exterior Finishing, Cold-Formed Steel Framing, Drywall Installation, Drywall Finishing, Doors and Door Hardware, Suspended Ceilings, Window, Door, Floor and Ceiling Trim, Cabinet Installation and Cabinet Fabrication.
Notary Public Exam Preparation
This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.
OSHA 10 and 30 Hour Certification Construction and General Industry
Paralegal Certificate Program
The Paralegal Online Training Program will prepare you for success in this growing career field. You’ll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. Your training will prepare you to become a legal secretary or paralegal and to take the certification exam. All materials are included! This online career training program is offered in partnership between BPCC, Ed2Go/Gatlin Education and the National Association of Legal Assistants (NALA) Campus. Tuition includes free access to the seven preparatory exam courses offered at NALA Campus. Regardless of whether or not you’re eligible for certification or plan to take the exam, the NALA Campus preparatory courses are a value-added addition to your paralegal education. Register online at www.gatlineducation.com/bpcc/business.htm
Home Inspectors Pre-Licensing Education
100% ONLINE distance learning offered by the American Home Inspectors Training Institute. Learn the fundamentals of inspecting structure, exteriors, roofing, electrical, plumbing, heating/cooling systems, insulation/ventilation systems, report writing, business development and marketing strategies. Learn to identify and properly document defects of a residential property within the standards of the industry, essential skills in working with realtors, mortgage brokers, attorneys and financial institutions which play a key role in real estate transactions, how to make better purchasing decisions or start a business as a licensed home inspector. This course is approved by the Louisiana State Board of Home Inspectors (LSBHI) for the 90 hours of classroom education required to apply for a license. Over 90% of the students who have taken this course pass the licensing exam.
Real Estate Pre-Licensing Education
This 90-hour pre-licensing program is approved by the Louisiana Real Estate Commission (Cert. No. 0220) and is a prerequisite for the State License Examination. The requirements for a real estate salesperson license in Louisiana are: you must be at least 18 years of age, possess a high school diploma or Louisiana High School Equivalency, successfully complete 90-hours of approved education courses, pass the real estate salesperson licensing exam and be sponsored by a licensed Louisiana real estate broker and provide Errors and Omissions Insurance prior to license issuance.
Private Investigator License Prep
The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.
Continuing Education Online Programs
- Accounting and Income Tax in partnership with The Income Tax School
- Bank Teller Training and Banking Compliance in partnership Banker’s Academy
- OnCourse Learning
- Insurance National and State pre-license certification and continuing education
- Mortgage pre-license certification and continuing education
- Home Inspection and Energy pre-license certification and continuing education
- More than 350 courses available
- Instructor facilitated
- Two lessons a week for six weeks via Internet (most courses)
- Courses begin monthly
- Tutorials and discussion groups
- Certificate of completion
- Certification prep programs
- Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
- Programs include:
- Certificate Programs
- Computers for Beginners and Software Applications
- Personal Enrichment
- Professional Development
BPCC Testing Center
Barksdale Air Force Base Location
Education Building Room 101
Lynn Brown, Director
Eddy Presley, Testing Coordinator (part-time)
Cheryl Wieser, Testing Coordinator
BPCC’s Testing Center is a high-stakes testing center that provides services for the workforce, BPCC students, students attending other colleges, individuals earning their high school equivalency test (HiSET), and members of the military. Test services include HiSET (Louisiana’s High School Equivalency Test), industry-based certifications and licensure exams, information technology certifications, I-9 verifications, credit by examination, distance education exam proctoring, and delivery of national paper-based exams.
An exam delivery fee is charged and an appointment is required for all services. For many tests, registration is through BPCC’s online registration. To schedule an appointment for these tests, go to www.bpcc.edu, click Community, click Testing Center, then follow the instructions to schedule an appointment for the various tests that are offered. Appointments should be cancelled or rescheduled at least 24 hours in advance. For some tests, registration is completed and fees paid at websites provided by testing companies such as Pearson VUE, Castle/Scantron, ParaPro, and Performance Assessment Network (PAN/PSI). Find more information, email email@example.com or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system and the instructions provided by the various testing companies.
BPCC Barksdale Air Force Base National Test Center
BPCC’s BAFB National Test Center delivers DANTES-funded CLEP and DSST exams to eligible members of the military, self-pay CLEP and DSST exams to military dependents and others with Base access, and delivery of CLEP and DSST exams to veterans and others eligible for reimbursement. Distance education exam proctoring and WorkKeys assessments are also available in the National Test Center. To register online for a DANTES-funded or self-pay CLEP or DSST exam, or to schedule a distance education proctoring exam appointment or WorkKeys assessments, go to www.bpcc.edu, click Community, click Testing Center, then follow the instructions to schedule a CLEP, DSST, Distance Education Proctoring or WorkKeys appointment. For more information email firstname.lastname@example.org or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system and all instructions provided by the various testing companies.
The National Test Center is an authorized Pearson VUE Test Center. To register, go to www.pearsonvue.com/military.
High School Equivalency Test (HiSET)
HiSET is Louisiana’s high school equivalency test. It replaced the paper-based GED on January 1, 2014. At least eleven states use the HiSET exam as a high school equivalency credential. BPCC’s College Transition Program offers free classes for those who are interested in attending classes to prepare for the HiSET. For more information about HiSET classes, call 318-678-6326.
There is a paper-based version of HiSET, and there is also a computer-based version of HiSET. For more information about Louisiana’s requirements to take the HiSET exam, or to schedule an exam, contact www.hiset.ets.org or call 1-855-694-4738 for assistance. There are special requirements for testers under the age of 19. Be sure to read all information provided to make sure you understand age requirements, identification requirements, and other procedures that must be followed. If you don’t bring the correct identification or the authorization form (required for testers under age 19), you will not be allowed to test..
Through contracts with various testing companies, BPCC’s Testing Center delivers many national industry-based certification and licensure exams. Appointments are generally made through the individual testing company. For more information, contact the BPCC Testing Center.
- Certification Partners
- EC Council
- I-9 Verifications (PAN/PSI)
- Louisiana State Licensing Board for Contractors
- Manufacturing Skills Standards Council
- NOCTI Business Solutions
- Pearson VUE
- Performance Assessment Network (PAN/PSI)
- North American Process Technology Alliance
- ServSafe Food Safety Manager Certification (Test Only)
Credit by Examination
Earning credit for the knowledge you’ve gained through work or military experience, independent study, or other sources is a fast and inexpensive way for many students to complete their college degree. BPCC’s Testing Center offers credit by examination exams to BPCC students, the general public, high school students and members of the military who are eligible for DANTES-funded testing.
BPCC’s Testing Center offers many exams that are accepted at BPCC for college credit. Exams and test services include Internet and Computing Core (IC3), Microsoft Office Specialist, CompTIA, College-Level Examination Program (CLEP), DANTES Subject Standardized Test (DSST), Microsoft, Cisco, EC Council, Java, and Manufacturing Skills Standards Council, Nocti Business Solutions, and others. For complete information about credit by examination options, BPCC students should review the Prior Learning Assessment Matrix.
As a member of the Consortium of College Testing Centers (CCTC), BPCC’s Testing Center provides proctoring services for non-BPCC students according to the standards set by the National College Testing Association. We monitor testers by manual observation and through multi-camera Audio/Visual recording. Let us know if you need the following:
- Proctoring for distance education exam
- Proctoring for professional licensure and certification exams for individuals or groups
- Off-campus proctoring for groups
Appointments are necessary. Students are responsible for following all instructions given by their instructor and by the BPCC’s Testing Center. A non-refundable proctor fee payable to BPCC is charged depending on the length of the proctored exam. The cost of a two-hour exam is $30. To ensure that BPCC’s Testing Center can deliver your exam within your testing window, contact the Testing Center as soon as you know that you need to schedule a proctoring appointment and discuss your proctoring needs. To ensure that your exam has arrived, contact the Testing Center at least 24 hours before your scheduled appointment to confirm that your exam has arrived.
To register online go to www.bpcc.edu, Click Community, click Testing Center, then follow the instructions to schedule a Distance Education Proctoring exam.
The Student Exam Center located in Building E Room 121 is available for BPCC students who need to have an exam proctored. The phone number is 318-678-6346.
National Paper-Based and Digital Exams
BPCC’s Testing Center delivers national paper-based exams and digital exams on fixed test dates that are scheduled throughout the year.
Information about the Law School Admission Test is found at www.lsac.org, and information about the Graduate Record Examination Subject Tests is found at www.ets.org/gre.
Program for Successful Employment
Cindy Heying, Director
Bobbie Brown, Transition Specialist
Wardena Jenkins, Transition Coordinator
Karen Ward, Administrative Coordinator III
Through the Program for Successful Employment (PSE), Bossier Parish Community College offers vocational training for people with Significant Disabilities. While targeting student strengths and interests, PSE provides flexible and innovative instruction in the essential and technical skills needed to obtain and maintain employment. Our students are willing to learn and able to work!
Find out more information by visiting the PSE website https://www.bpcc.edu/index.php/pse/.
College Transition Programs
Shelli Ulrich, Director
Justin Tison, Assistant Director
Amanda Reese, Program Assistant
Karen Ward, Administrative Coordinator III
Mark Hux, English Language Services (ELS) Coordinator/English as a Second Language (ESL) Instructor
Shervondalyn Davis, Administrative Assistant
Daniel Atkinson, Instructor
Angela Hill, Instructor
Kip Lyles, Adult Education Instructor
Jacqueline McMichael, Social Sciences Instructor
Lee Anne Moore, Instructor
Linda Sandifer, Instructor
Maria Soto Torres, Instructor
Gwendolyn Vaughn, Instructor
The College Transition Programs department provides instruction, college and career readiness training, and support to local residents seeking skills and credentials for a better quality of life. The knowledge and professional skills gained within our programs enable participants to succeed in post-secondary education and in the global job market.
Find more information go to https://www.bpcc.edu/index.php/ctp/
College and Career Readiness
Students can prepare for college level English and math courses in an effort to avoid placement in developmental courses (ie Math 097, 098; English 098, 099; Reading 099).
High School Equivalency courses are available in English, Spanish, and online. For your convenience, classes are offered morning and evening at multiple locations, including:
Bossier Parish Community College, 6220 E. Texas St., D-145, Bossier City, LA 71111
Shreve Memorial Library, 424 E. Texas St, 3rd floor, Shreveport, LA 71101
Common Ground Learning Center, 6725 Southern Ave., Shreveport, LA 71106
English Language Services
This program provides instruction toward becoming more proficient in the English language so that students may be successful in the classroom, the workplace, and other social surroundings where English is used.
The ELS program at BPCC offers English classes for beginning, intermediate and advanced level students. The classes emphasize the language, culture, and study skills needed to be successful in the American college classroom and beyond.
For more information call 318-678-6104
Enrollment is each Friday, with the exception of holidays, at 8:15am and the first Wednesday of each month at 5:30pm
Sessions run every eight weeks, according to the following schedule:
August-October January- March
Find more information go to https://www.bpcc.edu/index.php/ctp/ or call 318-678-6326.
Louisiana Small Business Development Center - Northwest & Central Region
BPCC Location: D-110
Dana Cawthon, Regional Director - Small Business Development Center, Northwest & Central Region
The Louisiana Small Business Development Center (LSBDC) offers high-quality technical assistance to existing and start-up small businesses and to small business entrepreneurs in Louisiana at no cost to the client.
Purpose: To facilitate the formation and growth of small businesses through individual one-on-one consulting services, entrepreneurial workshops and training programs. LSBDC provides the business education and information resources to help develop Louisiana’s economy.
As one of seven regional centers throughout the state, the LSBDC - Northwest and Central Region (LSBDC - NWCR) offers an array of specialized consulting services including growth acceleration, international trade, government contracting, and emergency preparedness and empowers businesses by providing:
- On-going consulting help for the duration of the business
- Cutting-edge and contemporary business solutions
- Resources that can address any aspect of a business’ operations
- Insight on how to access capital and other resources necessary to grow a business
- Honest and forthright advice